Moorabbin (Head Office) Service Status

Milestone	Date
1. Application Date	23 December 2016
2. Receipt Confirmation Date:	06 January 2017
3. Estimated Time Of Arrival Date:	03 February 2017
4. Line Tagging Appointment Date:	TBA
5. Line Tagging Completed	TBA
6. Site Visit/hardware Install Date:	TBA
7. Site Visit Completed:	TBA
8. SCA(Service Completion Advice) Received Date:	01 February 2017
9. Activation Date:	01 February 2017

Seven Hills NSW Service Status

Milestone	Date
1. Application Date	23 December 2016
2. Receipt Confirmation Date:	06 January 2017
3. Estimated Time Of Arrival Date:	16 February 2017
4. Line Tagging Appointment Date:	TBA
5. Line Tagging Completed	TBA
6. Site Visit/hardware Install Date:	TBA
7. Site Visit Completed:	TBA
8. SCA(Service Completion Advice) Received Date:	15 February 2017
9. Activation Date:	17 February 2017

Richmond, SA 5033 Service Status

Milestone	Date
1. Application Date	23 December 2016
2. Receipt Confirmation Date:	14 February 2017
3. Estimated Time Of Arrival Date:	TBA
4. Line Tagging Appointment Date:	TBA
5. Line Tagging Completed	TBA
6. Site Visit/hardware Install Date:	TBA
7. Site Visit Completed:	TBA
8. SCA(Service Completion Advice) Received Date:	TBA
9. Activation Date:	TBA

Malaga Service Status

Milestone	Date
1. Application Date	23 December 2016
2. Receipt Confirmation Date:	06 January 2017
3. Estimated Time Of Arrival Date:	08 March 2017
4. Line Tagging Appointment Date:	TBA
5. Line Tagging Completed	TBA
6. Site Visit/hardware Install Date:	TBA
7. Site Visit Completed:	TBA
8. SCA(Service Completion Advice) Received Date:	20 March 2017
9. Activation Date:	20 March 2017

Loganholme Service Status

Milestone	Date
1. Application Date	23 December 2016
2. Receipt Confirmation Date:	06 January 2017
3. Estimated Time Of Arrival Date:	19 February 2017
4. Line Tagging Appointment Date:	TBA
5. Line Tagging Completed	TBA
6. Site Visit/hardware Install Date:	TBA
7. Site Visit Completed:	TBA
8. SCA(Service Completion Advice) Received Date:	16 February 2017
9. Activation Date:	17 February 2017

New Exetel Order

Clevertronics Pty Ltd

Company Details

Company Name: Clevertronics Pty Ltd

ABN: 72331367514

Business Type: Other

Primary Customer Details

Title: Mr

First Name:Phil

Last Name:Byrnes

Contact Phone:0395592767

Contact Email:p.byrnes@clevertronics.com.au

Contact Fax:

Contact Mobile:0455242409

Moorabbin (Head Office) Site - Service Details

PSTN:0395592700

Sub Address Number:

Sub Address Type:

Additional Info:

Street Number:195

Street Name:Chesterville

Street Type:ROAD

Street Suffix:

Suburb:Moorabbin

State:VIC

Postcode:3189

If the address is not 100% correct, or the site is not ready, the order may need to be withdrawn and withdrawal fees will apply.

Site Contact Details

Contact Name:Mr Phil Byrnes

Contact Phone:0395592767

Contact Email:p.byrnes@clevertronics.com.au

Contact Mobile:0455242409

Contact Name:Nigel Price

Contact Phone:0390116221

Contact Email:nigel.price@premiernetwork.com.au

Contact Mobile:0403177589

Moorabbin (Head Office) Site - Plan Details

Plan Name	Monthly Price	Line Speed	Download Included (GB)	Excess Charge per GB	Installation Charge	Contract Period	Min Cost
TPF50 Metro 1 Unlimited 1100	$1,100.00	50000/50000	Unlimited	$0.00	$0.00	36 months	$39,600.00

Moorabbin (Head Office) Site - Hardware Option

Product Name	Price (Once off fee INC GST)	Quantity	Total
CISCO1921-SEC/K9	$1,625.00	1	$1,625.00

Moorabbin (Head Office) Site - Hardware Delivery Address

Receiver Name:Clevertronics Pty Ltd (CO: Mr Phil Byrnes)

Sub Address Number:

Sub Address Type:

Street Number:195

Street Name:Chesterville

Street Type:ROAD

Street Suffix:

Suburb:Moorabbin

State:VIC

Postcode:3189

Seven Hills NSW Site - Service Details

PSTN:0288056400

Sub Address Number:

Sub Address Type:

Additional Info:

Street Number:9

Street Name:Distribution

Street Type:PLACE

Street Suffix:

Suburb:Seven Hills

State:NSW

Postcode:2147

If the address is not 100% correct, or the site is not ready, the order may need to be withdrawn and withdrawal fees will apply.

Site Contact Details

Contact Name:Mr Phil Byrnes

Contact Phone:0395592767

Contact Email:p.byrnes@clevertronics.com.au

Contact Mobile:0455242409

Contact Name:Nigel Price

Contact Phone:0390116221

Contact Email:nigel.price@premiernetwork.com.au

Contact Mobile:0403177589

Seven Hills NSW Site - Plan Details

Plan Name	Monthly Price	Line Speed	Download Included (GB)	Excess Charge per GB	Installation Charge	Contract Period	Min Cost
TPF20 Metro 1 Unlimited 800	$800.00	20000/20000	Unlimited	$0.00	$0.00	36 months	$28,800.00

Seven Hills NSW Site - Hardware Option

Product Name	Price (Once off fee INC GST)	Quantity	Total
Cisco C881G-4G-GA-K9 (4G)	$1,500.00	1	$1,500.00

Seven Hills NSW Site - Hardware Delivery Address

Receiver Name:Clevertronics Pty Ltd (CO: Mr Phil Byrnes)

Sub Address Number:

Sub Address Type:

Street Number:9

Street Name:Distribution

Street Type:PLACE

Street Suffix:

Suburb:Seven Hills

State:NSW

Postcode:2147

Richmond, SA 5033 Site - Service Details

PSTN:0883018800

Sub Address Number:2

Sub Address Type:UNIT

Additional Info:

Street Number:19

Street Name:Main

Street Type:TERRACE

Street Suffix:

Suburb:Richmond

State:SA

Postcode:5033

If the address is not 100% correct, or the site is not ready, the order may need to be withdrawn and withdrawal fees will apply.

Site Contact Details

Contact Name:Mr Phil Byrnes

Contact Phone:0395592767

Contact Email:p.byrnes@clevertronics.com.au

Contact Mobile:0455242409

Contact Name:Nigel Price

Contact Phone:0390116221

Contact Email:nigel.price@premiernetwork.com.au

Contact Mobile:0403177589

Richmond, SA 5033 Site - Plan Details

Plan Name	Monthly Price	Line Speed	Download Included (GB)	Excess Charge per GB	Installation Charge	Contract Period	Min Cost
TEAC10 CBD Unlimited 600	$600.00	10000/10000	Unlimited	$0.00	$384.00	36 months	$21,984.00

Richmond, SA 5033 Site - Hardware Option

Product Name	Price (Once off fee INC GST)	Quantity	Total
Cisco C881G-4G-GA-K9 (4G)	$1,500.00	1	$1,500.00

Richmond, SA 5033 Site - Hardware Delivery Address

Receiver Name:Clevertronics Pty Ltd (CO: Mr Phil Byrnes)

Sub Address Number:2

Sub Address Type:UNIT

Street Number:19

Street Name:Main

Street Type:TERRACE

Street Suffix:

Suburb:Richmond

State:SA

Postcode:5033

Malaga Site - Service Details

PSTN:0892483720

Sub Address Number:1

Sub Address Type:UNIT

Additional Info:

Street Number:10

Street Name:Pavers

Street Type:CIRCLE

Street Suffix:

Suburb:Malaga

State:WA

Postcode:6090

If the address is not 100% correct, or the site is not ready, the order may need to be withdrawn and withdrawal fees will apply.

Site Contact Details

Contact Name:Mr Phil Byrnes

Contact Phone:0395592767

Contact Email:p.byrnes@clevertronics.com.au

Contact Mobile:0455242409

Contact Name:Nigel Price

Contact Phone:0390116221

Contact Email:nigel.price@premiernetwork.com.au

Contact Mobile:0403177589

Malaga Site - Plan Details

Plan Name	Monthly Price	Line Speed	Download Included (GB)	Excess Charge per GB	Installation Charge	Contract Period	Min Cost
TPF10 Metro 1 Unlimited 575	$575.00	10000/10000	Unlimited	$0.00	$0.00	36 months	$20,700.00

Malaga Site - Hardware Option

Product Name	Price (Once off fee INC GST)	Quantity	Total
Cisco C881G-4G-GA-K9 (4G)	$1,500.00	1	$1,500.00

Malaga Site - Hardware Delivery Address

Receiver Name:Clevertronics Pty Ltd (CO: Mr Phil Byrnes)

Sub Address Number:1

Sub Address Type:UNIT

Street Number:10

Street Name:Pavers

Street Type:CIRCLE

Street Suffix:

Suburb:Malaga

State:WA

Postcode:6090

Loganholme Site - Service Details

PSTN:0734429700

Sub Address Number:

Sub Address Type:

Additional Info:

Street Number:8-12

Street Name:Monte-Khoury

Street Type:DRIVE

Street Suffix:

Suburb:Loganholme

State:QLD

Postcode:4129

If the address is not 100% correct, or the site is not ready, the order may need to be withdrawn and withdrawal fees will apply.

Site Contact Details

Contact Name:Mr Phil Byrnes

Contact Phone:0395592767

Contact Email:p.byrnes@clevertronics.com.u

Contact Mobile:0455242409

Contact Name:Nigel Price

Contact Phone:0390116221

Contact Email:nigel.price@premiernetwork.com.au

Contact Mobile:0403177589

Loganholme Site - Plan Details

Plan Name	Monthly Price	Line Speed	Download Included (GB)	Excess Charge per GB	Installation Charge	Contract Period	Min Cost
TPF20 R8Z1 Unlimited 1200	$1,200.00	20000/20000	Unlimited	$0.00	$0.00	36 months	$43,200.00

Loganholme Site - Hardware Option

Product Name	Price (Once off fee INC GST)	Quantity	Total
Cisco C881G-4G-GA-K9 (4G)	$1,500.00	1	$1,500.00

Loganholme Site - Hardware Delivery Address

Receiver Name:Clevertronics Pty Ltd (CO: Mr Phil Byrnes)

Sub Address Number:

Sub Address Type:

Street Number:8-12

Street Name:Monte-Khoury

Street Type:DRIVE

Street Suffix:

Suburb:Loganholme

State:QLD

Postcode:4129

Summary

Site Name	Charge Type	Description	Cost
Moorabbin (Head Office)	Monthly	Monthly charge for TPF50 Metro 1 Unlimited 1100 on a 36 month contract	$1,100.00/mth
Seven Hills NSW	Monthly	Monthly charge for TPF20 Metro 1 Unlimited 800 on a 36 month contract	$800.00/mth
Richmond, SA 5033	Monthly	Monthly charge for TEAC10 CBD Unlimited 600 on a 36 month contract	$600.00/mth
Malaga	Monthly	Monthly charge for TPF10 Metro 1 Unlimited 575 on a 36 month contract	$575.00/mth
Loganholme	Monthly	Monthly charge for TPF20 R8Z1 Unlimited 1200 on a 36 month contract	$1,200.00/mth
Moorabbin (Head Office)	Once Off	Activation cost for TPF50 Metro 1 Unlimited 1100	$0.00
Moorabbin (Head Office)	Once Off	CISCO1921-SEC/K9	$1,625.00
Seven Hills NSW	Once Off	Activation cost for TPF20 Metro 1 Unlimited 800	$0.00
Seven Hills NSW	Once Off	Cisco C881G-4G-GA-K9 (4G)	$1,500.00
Richmond, SA 5033	Once Off	Activation cost for TEAC10 CBD Unlimited 600	$384.00
Richmond, SA 5033	Once Off	Cisco C881G-4G-GA-K9 (4G)	$1,500.00
Malaga	Once Off	Activation cost for TPF10 Metro 1 Unlimited 575	$0.00
Malaga	Once Off	Cisco C881G-4G-GA-K9 (4G)	$1,500.00
Loganholme	Once Off	Activation cost for TPF20 R8Z1 Unlimited 1200	$0.00
Loganholme	Once Off	Cisco C881G-4G-GA-K9 (4G)	$1,500.00

Total Monthly Fee				$4,275.00/mth
Total Contract Charges				$153,900.00
Total Once Off Charges				$8,009.00
Total Minimum Cost				$161,909.00

About the installation process - New Services

Once your order has been received it is then submitted the following business day to our supplier for qualification. The Qualification process usually takes anywhere between 5-10 working days before our supplier accepts the order. Once this has been finalized you will receive an update with respect to the ordering process. Once confirmed available the order process will take the following steps:

Service Delivery Questionnaire (SDQ) is sent customer from the Exetel provisioning team. This questionnaire must be completed and returned to Exetel before a site survey can be scheduled.
Designing and planning stage - this is to inform you that our suppliers will be coming on-site to perform a site survey.
Installation appointment notification - this is when our suppliers technician will attend your site to install the Network Termination Unit (NTU). Please note, once an NTU has been installed the service will not automatically work as additional testing still needs to be completed by Exetel. If there are any additional costs involved in the installation the customer can choose to proceed with the quote or withdraw the order at no penalty.
Provisioning completion advice - this email is sent as confirmation that your service is ready to be used. This email includes WAN IP address details and will be sent on or before the ETA date set by Exetel.
Configuration and testing - testing will be carried out on your service and you will be billed once we've confirmed that the service is in full working order.
Service is activated.

About the installation process - Upgrades and Renewals

Once your order has been received it is then submitted the following business day to our supplier for qualification. For renewals on the same speed there is no change to your service, however for upgrades there will likely be an outage, which our team will organize with you in advance of it happening.

Additional Information

1.	Please note the above prices are inclusive of GST.
2.	All uploads and downloads are unlimited.
3.	Payment for all Exetel services is via Direct Debit, or through Credit Card (American Express cards attract a 2.97% surcharge).
4.	Payment for all Exetel services is via Direct Debit, or through Credit Card.
Please note that a surcharge of $1.10 is added to all payments made with Visa and MasterCard
5.	Exetel will provide a /31 IP configuration for link addresses as per IP version 4 standard.

6.	Optional cost for Clevertronics are

?	Annual cost of Cisco SmartNet cover which covers all 5 required Routers is $2,472.00 INC GST
?	Annual cost for an additional /30 IP is $100.00 INC GST
?	Ones of cost for UTM SSL-VPN 25 User License - Sell price $905 inc GST for 25 users, (once off fee)

7.	Exetel will provide free standard Hardware which is a total saving of $10,200.
8.	Exetel will provide 1 Full Free month on each of the Corporate Grade Services which is a total saving of $4,275.00
9.	Installation includes NTU with RJ45 handoff and does not include routing equipment. Routing equipment can be quoted for on request.
10.	Please note that the above services are based on comprehensive site checks, however availability can only be 100% confirmed once an actual order is placed.
11.	Please note that the above price is based on ready access to the building, and should there be impediments to access, the price may have to be re-evaluated, however Exetel will keep you well informed during the installation process, and should additional fees be payable the customer will have the option to cancel at no penalty.
12.	Exetel will provide 24x7 support free of charge which is a saving a monthly charge of $100.00 per site per month. A saving of $18,000 across the contract term for all services. 
13.	Exetel will provide a managed WAN service based on MPLS architecture, with real time Class of Service (COS) provided on the MPLS network. Exetel will provide QoS based on the customer?s requirements, allocating bandwidth to VPN traffic. Exetel can change these parameters with three business hours notice, through a submission to corporatesupport@exetel.com.au or through your account manager. This process is the same for any configuration change required to a router.
14.	For all router changes and configurations, maintenance can be done twenty four hours a day by calling 0280301050, assuming 24/7 support is ordered.
15.	Exetel will provide live MRTGs of all the above links, with latency, conversation, and application utilization information available through SNMP feeds from each router.

16.	The equipment comes with Cisco 1921-SEC/K9 with Advanced IP standard 1 year warranty but Exetel recommends the customer also purchase Cisco Smartnet cover which covers the cost of hardware replacement and an Engineer to install it to be onsite within four hours (subject to fault identification by Cisco). 
17.	The equipment comes with Cisco C881g-4G-GA-K9(4G) standard 1year warranty but Exetel recommends the customer also purchase Cisco Smartnet cover which covers the cost of hardware replacement and an Engineer to install it to be onsite within four hours (subject to fault identification by Cisco). 
18.	If the customer wishes to increase the link, Exetel needs one month?s notice.
19.	All data transfer between customer sites will be encrypted.
20.	Customer will participate and cooperate in the testing of the provided solution. 
21.	If the customer wishes to increase the link, Exetel needs one month?s notice.
22.	The customer will participate in testing of their connection(s) to Exetel and in provided additional functionality.
23.	General Firewall notes;
-	A Sonicwall TZ 300 (100Mbps DPI) network-based firewall will be hosted at the Exetel Equinix POP and configured as a secure Internet gateway for both VPNs. The configuration would be based on the customer?s firewall policy requirements.
-	The gateway would also terminate SSL VPN sessions from remote users. The connectivity to the Security and Forensics networks for each remote user can be restricted as required, based on the login credentials.
-	The TZ 300 comes with 1 SSL VPN license and can support up to 50 licenses with additional purchase. These can be purchased as per below purchase configurations
UTM SSL-VPN 25 User License - Sell price $905 inc GST for 25 users, (once off fee)
24.	General 4G service notes:
-	Customer understands that even though they are within coverage, the maximum theoretical download speeds on the Optus Mobile Network varies between approximately 3.6, 7.2, 21 and 150 Mbps. Based on internal testing, an end user can typically expect speeds between 500kbps to 3.0 Mbps. Speeds can be slower or faster depending on your hardware, location and time.
-	Hardware costs for the 4G services if ordered via Exetel will billed within 1-3 working days of the application being received.
-	Pro rata charge(s) will be debited on the date of activation.
25.	Subsequent monthly access charges are currently charged one month in advance on, or around, the 1st working day of each calendar month for that month. 
26.	Any excess usage charges are debited on, or around, the 1st working day of each calendar month following the month in which excess usage was incurred, per MB or part thereof.
27.	Pricing and Incentives valid until 23/12/2016.

Please accept and agree:

I understand that, assuming no impediments, the provisioning time is approximately 30-90 working days for activation.

I understand that Exetel will advise of critical updates principally via the designated contact e-mail address, and phone call when necessary.

I understand that this Ethernet connection is provided as 'layer 2' service; which has Exetel IP routing and the connection installed will only allow connection for a single device. For LAN connectivity I will need to provide/have installed a suitable router or firewall, which will be an additional cost(Exetel can supply these at competitive prices if required).

After an order is placed, site visits can determine requirements for additional costs. Any additional charges subsequently advised to Exetel by our suppliers, such as insufficient internal cabling between your MDF and IDF, fibre upgrades or civil works etc., will be provided to you as soon as Exetel has been advised by our suppliers during the ordering and provisioning process. To continue the service delivery process, advised incremental charges must be accepted by you to continue with the provisioning of your service. If you reject these charges, your order can be withdrawn at no penalty.

Terms & Conditions

If you can't view the above pdf, please click here

I declare that I have read, understood and agree to abide by Exetel's Corporate Fibre, Standard and Terms and Conditions, as I Mr Phil Byrnes, am an authorized officer of Clevertronics Pty Ltd.